Log-in FAQs

When I try to log in, the system doesn't recognize me. Why not?

You may have mistyped your username or password. If you try again and are unsuccessful, click the "Forgot your username or password?" link to have your username and a "new" password emailed to you. Please note this request will generate a new password.

Please Note: If you have previously checked the box marked "Remember My Username," you must still enter your password to login.

Do you recommend checking the "Remember My Username" box on the login page?

When you check this box, your username is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to login.

Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing My Acura from a public or shared computer (e.g., in a school, library or internet cafe).