Log-in FAQs

When I try to log in, the system doesn't recognize me. Why not?

You may have mistyped your username, email address or password. If you try again and are unsuccessful, click the “Forgot your username or password?” link to reset your password.

If you are using your email address to log in, please make sure that you are using your “website email address” that you used to setup your account and not your “financial services email address” that is used for receiving statements and correspondence.

Please note: If you have previously checked the box marked “Remember Me,” you must still enter your password to log in.

Do you recommend checking the “Remember Me” box on the log-in page?

When you check this box, your username or email address is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to log in.

Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing Owner Link or My Acura from a public or shared computer (e.g., in a school, library or internet café).

One-Pay Lease FAQs

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What are the benefits of the One-Pay Lease program?

The One-Pay Lease provides convenience, savings and protection. You make only one payment, one time, freeing you from monthly payments. Plus, with the One-Pay Lease you can exchange your current vehicle for a newer model, without the inconvenience and expense of disposing the older vehicle.

Does a One-Pay Lease offer have any financial advantages?

The One-Pay Lease carries a special rate below your qualifying rate. Lower out-of-pocket costs leave you with more capital to invest in other assets. There can also be significant tax savings. Contact your Acura dealer for more information.

Does a One-Pay Lease have the same benefits as an Acura Luxury Lease™?

Yes. One-Pay Leases include Guaranteed Asset Protection (GAP) coverage at no extra charge and an Excess Wear and Use Waiver policy. The maximum wear and use benefit covers a single incident at a maximum of $500 per incident up to a total of $1,500.

Is the One-Pay Lease program available on other Acura Financial Services™ Special Lease programs?

Yes. The One-Pay Lease program is available on Standard and Special Leases..

Will One-Pay Lease clients receive monthly statements?

One-Pay Lease clients will receive the first monthly statement indicating that there are no payments due. After that, statements are only sent if taxes or other fees, such as parking tickets, are assessed.

Can One-Pay Lease clients purchase more than 15,000 miles per year?

Yes, additional miles can be purchased.

Can One-Pay Lease clients extend their lease at end of term?

Yes. Contact a Client Services Representative to determine your eligibility. If you extend your lease, you will receive monthly statements for payments after the initial maturity date..

What happens at the end of the One-Pay Lease?

Acura Financial Services™ will send you an end-of-term packet that details your options 180 days before the lease maturity date. Some of your options include extending your current lease, purchasing, or returning your vehicle. Please call the Lease Maturity Center at 1-866-777-6495 as your lease ends for more information.