We'd love to keep you as a returning client, but if your decision is to turn in your Acura Luxury LeaseTM, you will automatically lose your loyalty benefits. Follow these simple steps to return your Acura vehicle at the end of your lease.
Schedule your end-of-lease vehicle inspection through SGS by visiting SGS or call 1-800-340-4080. Please have your Acura Financial Services® (AFS) account number and VIN available.
Your Acura Luxury Lease includes an Excessive Wear-and-Use or Damage Waiver; however, you will be responsible for any wear or use that exceeds the waiver. You will also be responsible for any outstanding payments, excessive miles, turn-in fee, and any other outstanding end-of-term obligations specified in your lease agreement1. You will receive a Vehicle Inspection Report following the vehicle inspection. Read more about Vehicle Inspection and Wear and Use Guidelines.
If all payments have been made, your call will initiate the completion process for your lease account, and you will no longer receive a regular monthly billing statement.
If you have payments remaining on your account, you are responsible for making them. If your dealer has agreed to make the final payments, follow up with your dealer to ensure they are made on time.
If any end-of-term liabilities apply, these items will be billed at a later time.
1The turn-in fee amount depends on your state. See your lease contract for details. The turn-in fee, outstanding wear-and-use or damage charges, and excess mileage may be subject to applicable sales tax.
When I try to log in, the system doesn't recognize me. Why not?
You may have mistyped your username (Acura ID), email address or password. If you try again and are unsuccessful, click the "Forgot your username (Acura ID) or password?" link to reset your password.
After 3 failed login attempts, you will be blocked from logging in for 10 minutes.
If you are using your email address to log in, please make sure that you are using your "website email address" that you used to setup your account and not your "financial services email address" that is used for receiving statements and correspondence.
Please note: If you have previously checked the box marked "Remember Me," you must still enter your password to log in.
Do you recommend checking the "Remember Me" box on the log-in page?
When you check this box, your username (Acura ID) or email address is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to log in.
Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing this site from a public or shared computer.
How often are updates posted to the online transaction history?
Our system is updated at the end of each business day and will appear on your history
the following business day.
Why isn't the information updated instantly in your system?
The technology we use to transmit a day's worth of account updates as a single "batch"
is more reliable and more secure than transmitting each update individually.
Why doesn't my online transaction history show my last payment?
It often takes several days to receive and process a payment. Once the payment is
reflected in our system, it will appear in your transaction history on the next business day.
This will not be the case if you are viewing your online current statement.