Log-in FAQs

When I try to log in, the system doesn't recognize me. Why not?

You may have mistyped your username, email address or password. If you try again and are unsuccessful, click the “Forgot your username or password?” link to reset your password.

If you are using your email address to log in, please make sure that you are using your “website email address” that you used to setup your account and not your “financial services email address” that is used for receiving statements and correspondence.

Please note: If you have previously checked the box marked “Remember Me,” you must still enter your password to log in.

Do you recommend checking the “Remember Me” box on the log-in page?

When you check this box, your username or email address is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to log in.

Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing Owner Link or My Acura from a public or shared computer (e.g., in a school, library or internet café).

Account Management

You can manage your entire account, from making payments to reviewing account history online, by to your account. Of course, if you need to speak to us, we’re only a phone call away.

Transaction Options

Pay Online

Once you register your Acura Financial Services™ account, payments are just a few clicks away.
Register Your Account

Pay Automatically

With EasyPaySM, you can have your monthly payment automatically withdrawn from a checking or savings account.
Learn more about EasyPay

Pay by Phone

Western Union SpeedPay® lets you deduct a payment from your checking account over the phone.
How to use Western Union SpeedPay

Mail Your Payment

For clients who prefer to mail their payments, Acura Financial Services maintains regional offices across the U.S.
Find your payment address

Lease Accounts

End-of-Lease Resources

The End-of-Lease process begins six months before your lease is over. Let us help make sure it goes smoothly.
Learn more about the end-of-lease process

End-of-Lease Contacts

A Client Services Representative at the Lease Maturity Center can answer all of your end-of-lease questions, from payoff quotes to managing inspections.
Contact the Lease Maturity Center

Finance Accounts

End-of-Financing Resources

Clients completing their finance contract find Acura vehicles hold their value.
Learn more about End-of-Finance options

Pay-off Quotes for Financed Vehicles

Planning to pay off your principal early? You can secure a payoff quote online by to your account or by calling the toll-free number on your statement.

Register

Register your Acura Finance account online to safely and conveniently:

  • Make Payments
  • View Statements
  • View Payment History
  • Update Account Profile
  • Receive Email Statements and Correspondence
Register Now