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Acura Financial Services® is committed to complete client satisfaction. Never hesitate to contact us with questions or concerns.
Questions about Your AFS Account?
Acura Financial Services® (AFS) Client Service Representatives are available to assist you Monday – Friday, 9:00am – 5:00pm, local time. Account information is also available 24 hours a day by calling our automated line. Contact AFS Client Services.
Need to make a payment? You can find the right payment option online.
Approaching the End of Your Lease?
If you are approaching the end of your lease and have questions about the lease-end process, contact our Lease Maturity Center at (800) 708-6555. Business hours are Monday – Friday, 8:00am-7:00pm, Central Time. Learn more about your lease-end options.
Questions about Acura Care®?
Our Acura Care® Vehicle Service Contracts (VSC) provide benefits your manufacturer's warranty does not. If you need assistance or have questions about your service contract, contact our Acura Care Client Services team at (888) 682-2872. Business hours are Monday – Friday, 6:00am – 5:00pm, Pacific Time. Learn more about Acura Care®.
Concerns about Your Vehicle?
Our Acura Client Relations team is happy to help you with questions about your U.S. Acura vehicle. Business hours are Monday – Friday, 6:00am-5:00pm, Pacific Time. Contact Acura Client Relations.
Need to Locate an Acura Dealer?
Your local Acura dealer is the first stop for any questions or concerns about your vehicle. This includes product recalls, campaign information, and the latest finance and lease offers. Contact your local Acura dealer
Frequently Asked Questions:
Payments and Statements
- When will I receive my statement?
- Can I pay my bill with a credit card?
- What if a check is returned for insufficient funds?
- Why did I receive a separate bill for taxes? Isn't this part of my monthly lease payment?
- How can I get a payoff quote?
- Why doesn't the estimated payoff on my statement decrease by the amount I pay each month?