Acura Care. Wherever You Drive, Enjoy the Smoothest Ride.
Acura Care® accompanies you on all your journeys, providing valuable assistance in countless ways. So no matter where you are on the road, you'll have the versatile services of Acura Care there to help you make the most of your Acura experience.1
Choose from four levels of coverage:
New Vehicle Coverage
Pre-Owned Vehicle Coverage
Certified Additional Coverage
Powertrain Coverage (Pre-Owned Vehicles Only)
New, Pre-Owned and Certified Additional Coverage:
Drivetrain: Engine, Transmission, Differential and Axles
Electronics: Computers, Electronic Components and Electrical System
Chassis: Suspension, Steering and Brake Systems
Heating/Cooling: Air Conditioning, Heating and Cooling Systems
Acura Genuine Accessories: Audio and Communication Devices and Accessories, Navigational and Security Systems
Drive Axle (Front and Rear)
Seals, Gaskets and Fluids
Repairs will be performed by factory-trained Acura technicians using Acura Genuine Parts.3
Rental Car Reimbursement: Up to $45/day for up to 6 days1
Commercial Coverage is available for new Acura vehicles4
Acura Care Coverage is transferable5
0% interest payment plan6
Roadside Assistance:1,7,8 Family Plan covers your Acura vehicle and your family’s Acura and Honda vehicles as well9
Trip Interruption Benefit:1,7 Up to $100/day for up to 3 days10
24/7 Concierge Emergency Services1,7,11
For more details, click the PDFs under Brochures on the right side of this page, or contact Acura Care® at (888) 682-2872.
1 This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and CCMC Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details. 2 Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle. 3 If no Acura dealership is available within towing distance, repairs may be made at an Acura Care-authorized service center. 4 Additional surcharge applies for commercial coverage. 5 Transfer fee may apply. 6 Interest-free payment plan provided by Service Payment Plan, Inc. 7 These benefits are provided by Cross Country Motor Club, Inc., except in Florida, where they are provided by American Honda Service Contract Corporation, and in AK, CA, HI, OR, WI and WY, where they are provided by Cross Country Motor Club of California, Inc. In California, Trip Interruption Reimbursement is provided by American Honda Protection Products Corporation. 8 Up to $100 per occurrence; does not include parts. 9 For Model Year 2015 and newer vehicles. Acura Care Family Plan benefits cover up to 5 Acura or Honda passenger vehicles or Honda motorcycles registered to the same address. 10 Certified Additional Coverage plan provides up to $300 a day for up to 3 days. 11 Concierge service is not available in Florida.
Coverage for a New Plan begins when the vehicle is originally put into service and at zero miles. Coverage for Pre-Owned and Powertrain Plans begins on the vehicle service contract purchase date and at the mileage on the odometer on that date. The Acura New Vehicle Limited Warranty and Acura Care Vehicle Service Contract cover similar components and provide similar benefits. The Vehicle Service Contract coverage of those components and services begins when the New Vehicle Limited Warranty coverage has expired.
When I try to log in, the system doesn't recognize me. Why not?
You may have mistyped your username (Acura ID), email address or password. If you try again and are unsuccessful, click the "Forgot your username (Acura ID) or password?" link to reset your password.
If you are using your email address to log in, please make sure that you are using your "website email address" that you used to setup your account and not your "financial services email address" that is used for receiving statements and correspondence.
Please note: If you have previously checked the box marked "Remember Me," you must still enter your password to log in.
Do you recommend checking the "Remember Me" box on the log-in page?
When you check this box, your username (Acura ID) or email address is stored in a cookie on your computer, and is filled in automatically each time you return to our website. You must still enter your password to log in.
Please Note: We recommend this option if you are the only person who uses your computer. To protect the privacy of your personal information, we do not recommend using this option if you are accessing this site from a public or shared computer.
How often are updates posted to the online transaction history?
Our system is updated at the end of each business day and will appear on your history
the following business day.
Why isn't the information updated instantly in your system?
The technology we use to transmit a day's worth of account updates as a single "batch"
is more reliable and more secure than transmitting each update individually.
Why doesn't my online transaction history show my last payment?
It often takes several days to receive and process a payment. Once the payment is
reflected in our system, it will appear in your transaction history on the next business day.
This will not be the case if you are viewing your online current statement.