Contact Us

We are experiencing high call volume. As a reminder, you can log in to your account to make payments, view statments and manage your account.

Questions about your Acura Financial Services (AFS) Account?

Acura Financial Services (AFS) client service representatives are available to assist you Monday - Friday, 9:00am – 5:00pm local time. Account information is also available 24 hours a day on our automated line. To contact your AFS representative, please have your account number available. The number can be found on your monthly statement, your online account, or any Acura Financial Services correspondence. Select the state in which it was originally acquired.


  • Branch Phone Number:

Need to make a payment?

You can find the right payment option online.

Approaching the End of Your Lease?

If you are approaching the end of your lease and have questions about the lease-end process, contact our Lease Maturity Center (LMC). Business hours are Monday – Friday, 9:00am - 5:00pm, local time. Contact the LMC or learn more about your lease-end options.

Questions about Acura Care?

Our Acura Care Vehicle Service Contracts (VSC) provide additional benefits beyond the manufacturer's warranty. The VSC customer service team is available Monday – Friday, 6:00am - 5:00pm, Pacific Time. Learn more about Acura Care or contact us.

Concerns about Your Vehicle?

Our Acura Client Relations team is happy to help you with questions about your U.S. Acura vehicle. Business hours are Monday – Friday, 6:00am - 5:00pm, Pacific Time. Contact Acura Client Relations.

Need to Locate an Acura Dealer?

Your local Acura dealer is the first stop for any questions or concerns about your vehicle. This includes product recalls, campaign information, and the latest finance and lease offers. Contact your local Acura dealer

Have a Credit Reporting Dispute?

If you would like to dispute information on your credit report about your Acura account, send your dispute in writing to PO BOX 168128, Irving, TX 75016. Your dispute should include the specific information disputed, the reason you believe your dispute is valid, and any supporting documentation you would like to provide in support of your dispute.


Register your Acura Financial Services account online to safely and conveniently:

  • Make Payments
  • View Statements
  • View Payment History
  • Update Account Profile
  • Go paperless - Get eDelivery
  • Receive Email/Text Payment Alerts
Register Now
Now Available on Your AFS Account:
• Schedule Payments – Make your payments same-day or schedule them for a future date.
• Manage Payments – View, modify and cancel payments.
• Payment Notifications – Receive payment reminders and other payment notifications via email and/or text. The choice is yours.
• EasyPaySM Made Easy – Enjoy more flexible EasyPay automatic payment options, including selecting a withdrawal date that works best for you.
• Mobile Friendly – Make your payments on-the-go with our mobile enhanced web pages.